Dixie Lalin Bodden
Brooklyn,NY
Summary
Dedicated professional with expertise in youth mentorship, organizational support, and customer service. Utilizes strong interpersonal skills to engage with community members and promote initiatives. Adept at resolving conflicts and providing tailored advice, ensuring productive relationships and exceptional service delivery.
Overview
1
1
year of professional experience
Work History
Teen Net Mentor
Queens Public Library
Far Rockaway, New York
12.2025 - Current
- Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
- Established meaningful connections between mentors and mentees through networking activities.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Advised on methods for effective conflict resolution techniques to ensure productive working environments.
- Collaborated with staff to develop engaging reading initiatives for children.
- Interacted with community members to increase awareness of library services and events.
Co-Op Student
City of New York, Public Schools
Far Rockaway, New York
09.2025 - Current
- Participated actively in group projects, contributing to successful outcomes.
- Maintained accurate records of student attendance and progress reports.
- Organized educational materials for classroom use and distribution.
- Participated in school events, enhancing community involvement and support.
- Provided customer service support by responding to inquiries via phone and email.
Front Desk Receptionist
Summer Youth Employment Program
Far Rockaway, New York
07.2026 - 08.2026
- Delivered exceptional customer service by welcoming visitors, creating a positive first impression, and directing them to the appropriate staff members.
- Resolved customer inquiries, complaints, and concerns promptly while adhering to established policies, procedures, and service standards.
- Managed multi-line phone system by answering calls, routing to appropriate departments, taking messages, and responding to inquiries.
- Scheduled client appointments efficiently in a busy office environment. while maintaining accurate calendars for efficient scheduling.
- Maintained clean, organized front desk to create efficient, welcoming reception area.
Education
High School Diploma -
Academy of Medical Technology
Far Rockaway, NY06-2027
Skills
- Organizational support
- Youth mentorship
- Mentorship techniques
- Engagement strategies
- Conflict resolution techniques
- Client relations
- Customer Service
- Client scheduling
- Microsoft Office
- Organizational skills
- Effective communication
Timeline
Front Desk Receptionist
Summer Youth Employment Program
07.2026 - 08.2026
Teen Net Mentor
Queens Public Library
12.2025 - Current
Co-Op Student
City of New York, Public Schools
09.2025 - Current
High School Diploma -
Academy of Medical Technology