Dixie Watkins
Wayne,MI
Summary
Accomplished Medical Assistant with extensive experience at Corewell Health and Beaumont Health, excelling in patient care coordination and clinical documentation. Demonstrated expertise in phlebotomy and EMR/EHR management, coupled with exceptional communication skills, ensures high-quality patient care. Proven ability to enhance patient satisfaction and streamline clinical operations, reflecting a strong commitment to professionalism and ethics. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant III
Corewell Health
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant III
Beaumont Health
05.2018 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
Education
No Degree - Health Occupations/ Medical Assistant
Dorsey Business School
Wayne, MI05.2018
High School Diploma -
Wayne Memorial High School
Wayne, MI06.2012
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Data Entry
- Procedure Assistance
- CPR
- Phlebotomy Techniques
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Insurance Verification
- Patient Care Coordination
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS- American Red Cross Certified
Timeline
Medical Assistant III
Corewell Health
07.2023 - Current
Medical Assistant III
Beaumont Health
05.2018 - 07.2023
No Degree - Health Occupations/ Medical Assistant
Dorsey Business School
High School Diploma -
Wayne Memorial High School