Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Memory Care Director
Sodalis Senior Living
Deer Park, Texas
10.2024 - 01.2026
Led daily activities for residents in memory care programs.
Developed individualized care plans for residents based on assessments.
Trained staff on best practices for dementia care and communication.
Coordinated family meetings to discuss resident progress and concerns.
Monitored medication administration and compliance among residents.
Kept family members abreast of important information regarding patient care, health issues and medication.
Life Enrichment Director
Lodge At Pine Creek
Baytown, Texas
09.2022 - 10.2024
Coordinated activities that promoted physical, mental, and emotional health for residents.
Facilitated workshops and events that encouraged creative expression among residents.
Managed volunteer recruitment and training to support enrichment initiatives effectively.
Evaluated resident participation and feedback to refine future programming strategies.
Created partnerships with local organizations to expand activity offerings for residents.
Encouraged family involvement through educational seminars about aging issues or recreational trips together.
Managed guest inquiries, resolving issues with professionalism and efficiency.
Business Office Manager
Resolutions Hospice
Webster, Texas
12.2020 - 09.2022
Managed daily operations of business office for hospice services.
Oversaw patient billing and insurance verification processes.
Coordinated team schedules and maintained staff records efficiently.
Implemented office procedures to enhance workflow and communication.
Assisted in budget preparation and expense tracking for department needs.
Ensured compliance with health regulations and organizational policies.
Answered phones promptly and directed calls appropriately.
Ordered supplies when necessary to keep the office running smoothly.
Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
Lead Cake Decorator
Kroger
Baytown, Texas
08.2003 - 12.2020
Designed custom cake decorations to meet customer requests and specifications.
Managed inventory of baking supplies and ensured timely reordering of materials.
Trained and mentored junior decorators on techniques and best practices.
Collaborated with team to create seasonal cake designs for promotional events.
Developed new cake decoration techniques to enhance product offerings.
Managed inventory of all cake decorating supplies and equipment.
Scheduled staff shifts to optimize workflow during peak hours and special events.
Assistant Wellness Director-Memory Care at Providence Living at Hunters CreekAssistant Wellness Director-Memory Care at Providence Living at Hunters Creek