Diya Mandal
Fort Worth
Summary
Recent Business Administration graduate with experience in customer service, administrative support, and office operations. Strong organizational, communication, and multitasking skills developed through hands-on experience in fast-paced environments. Detail-oriented and reliable, with the ability to support daily operations efficiently while maintaining a high level of accuracy. Eager to contribute to a professional team and continue learning in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Missouri Valley College
Marshall
09.2021 - 12.2021
- Provided customer service in a fast-paced environment while maintaining a positive and professional attitude
- Handled transactions accurately and efficiently
- Assisted customers with inquiries and resolved issues promptly
- Maintained a clean and organized workspace to support efficient daily operations
- Worked closely with team members to improve workflow and ensure smooth daily operations
Administrative Intern
Laxmi Bank
Kathmandu
01.2018 - 02.2018
- Assisted with administrative tasks, including managing records and organizing files
- Supported scheduling and coordination of daily office activities
- Maintained accurate documentation and performed data entry with attention to detail
- Assisted in daily operations to ensure smooth and efficient workflow
- Collaborated with team members and supported general office functions
Education
BBA - Business Administration
East Texas A&M University
Commerce, TX12-2025
Skills
- Administrative Support
- Customer Service
- Data Entry
- Microsoft Office (Excel, Word, PowerPoint)
- Communication
- Time Management
- Problem Solving
- Attention to Detail
- Account management
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual
Accomplishments
Cum Laude Graduate — Bachelor of Business Administration (BBA)
Timeline
Customer Service Associate
Missouri Valley College
09.2021 - 12.2021
Administrative Intern
Laxmi Bank
01.2018 - 02.2018
BBA - Business Administration
East Texas A&M University