Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Chris Bernard

Good Hope,IL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Auto Claim Specialist

State Farm Auto Insurance
01.2019 - 12.2025
  • Evaluated and investigated an inventory of over 100 auto injury claims at any time and decided whether insurer should pay claim.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Strengthened communication skills through regular interactions with others.

Chef

Brookdale Senior Living Inc.
11.2015 - 12.2018
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Coordinated with team members to prepare a daily changing menu of approximately 10 items on time.

Training Manager

DISH
01.2011 - 07.2014
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained new hires to perform cross-training exercises with experienced workers. Hired and managed team of up to 12 call center Trainers to ensure consistent delivery of quality information.
  • Collaborated with other departments to align training programs with organizational goals and objectives.

Education

Associate of Applied Science - Cultural Studies

Scottsdale Community College
Scottsdale, AZ
12.2015

Bachelor of Science - Communications

Florida International University
Miami, FL
06.1990

Skills

  • Policy interpretation
  • Claims investigation
  • Communication skills
  • Customer service
  • Project management
  • Critical thinking
  • Problem-solving aptitude
  • Teamwork

Certification

  • Associate in Insurance (AINS), The Institutes - 2019
  • Associate in Claims (AIC), The Institutes - 2019
  • FL Designated Home State License - All Lines Adjuster - 2019

Interests

  • Cooking
  • Lifelong Learning
  • Mental Stimulating activities (Word Games, Puzzles, Legos, etc)
  • Advocate for Mental Health Awareness
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Auto Claim Specialist

State Farm Auto Insurance
01.2019 - 12.2025

Chef

Brookdale Senior Living Inc.
11.2015 - 12.2018

Training Manager

DISH
01.2011 - 07.2014

Associate of Applied Science - Cultural Studies

Scottsdale Community College

Bachelor of Science - Communications

Florida International University
Chris Bernard