DJ Kemps
Dallas
Summary
A highly motivated and driven individual with a strong work ethic and the desire to make a positive impact in any professional environment. I bring a diverse range of skills, experience, and knowledge ready to apply while also very eager for new challenges and opportunities to develop my skills. I have a proven track record of success in both team and individual settings.
Overview
7
7
years of professional experience
Work History
Multi-Site Assistant Property Manager
ZRS Management
07.2024 - Current
- Managed operations across two properties totaling 575 units, including a lease-up and a recent takeover
- Handled resident complaints promptly and appropriately, to facilitate resident satisfaction and retention
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Led and trained staff during the developmental phase, ensuring adherence to company standards and fostering a positive work environment
- Completed final move-out walk-throughs with lead maintenance to identify required repair
- Enhanced operational workflows by implementing and enforcing policies/procedures to maintain properties to highest standards.
Assistant Manager
S2 Residential
04.2022 - 07.2024
- Reduced delinquency by 100% for the first time in property's financial history by daily follow ups, posting notices etc
- Increased resident retention through establishing relationships and resident recovery
- Responsible for handling resident complaints/concerns
- Complete pre walk and final move out walks to identify required repairs
- Oversee monthly collections, post monies to ledgers and making corrections if needed
- Held daily team meetings to ensure efficiency on move-ins, work orders, emergencies etc.
Roving Leasing Manager
American Communities
02.2018 - 04.2022
- Traveled to properties including but not limited to property lease ups, takeovers and sells to assist with leasing and administrative needs
- Managed and maintained a 474-unit property in a fast-paced, high-volume
- Increase occupancy at base location to 98%
- Prepare notices, renewals, balance due letters, vendor scheduling and perform move-out inspections/photos
- Curated resident events through effective marketing
- Assisted with positive resident relation through service recovery and resolution in a timely matter ensuring needs are met
- Assisted with training needs for teams and new hires
- Top leaser and held Leasing of the Year for 2 years.
Education
BBA - Marketing
Sam Houston State University
Huntsville, TX12.2015
Skills
- Property Management: Expertise in managing multiple sites, lease-ups, and established properties
- Financial Management: Strong skills in budgeting, financial reporting, delinquency and cost control
- Staff Training & Leadership: Proven ability to train, mentor, and manage new staff effectively
- Operational Efficiency: Skilled in implementing structures and policies that enhance property performance
Additional Information
- Resman
- Yardi
- OneSite
- Knock/CRM
Timeline
Multi-Site Assistant Property Manager
ZRS Management
07.2024 - Current
Assistant Manager
S2 Residential
04.2022 - 07.2024
Roving Leasing Manager
American Communities
02.2018 - 04.2022
BBA - Marketing
Sam Houston State University
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