Se-Ann Bastilla
Plantation,FL
Summary
Dynamic Assistant Property Manager with ZRS Management, skilled in administrative support and strong communication. Successfully coordinated tenant transitions and improved collection procedures, enhancing occupancy rates. Expert in property tours and inspections, leveraging market research to attract prospective residents. Committed to delivering exceptional service and fostering positive tenant relationships.
Overview
7
7
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Assistant Property Manager
ZRS Management
03.2019 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Leasing Consultant
Zrsmanagement
03.2018 - 03.2019
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
Associate of Arts - Bussiness Management
Kaplan College
El Paso, TX 05.2012 - 06.2014
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
Certification
- Fair housing , Z Force - January 2025
- Licensed Notary - September 2020
- Sexual Harassment Z Force -2025
Notary
Certified Notary pubic &Loan signing Agent,I specialize in guiding clients through complex loan documents with accuracy and professionalism. My work requires strong organizational skills, confidentiality, and attention to detail, all of which translate directly into value for any team dealing with sensitive documents or client facing services.
Timeline
Assistant Property Manager
ZRS Management
03.2019 - Current
Leasing Consultant
Zrsmanagement
03.2018 - 03.2019
Associate of Arts - Bussiness Management
Kaplan College
05.2012 - 06.2014
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