Dj Lafoga
Federal Way,WA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Seattle, WA
12.2023 - Current
- Maintain constant vigilance by actively monitoring surveillance cameras and quickly intervening in response to any signs of suspicious activity.
- Conduct regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Respond to alarms and conducted investigations as required.
- Welcome and acknowledge arriving personnel including staff, guests, vendors, and contractors at facility entrance.
- Prepare detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Follow established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Identify suspicious activity to determine appropriate response.
- Monitor security cameras to identify and respond to suspicious activity.
- Check and secure building areas during off-hours to prevent entry by unauthorized individuals.
Warehouse Associate
Amazon
10.2022 - 03.2023
- Consistently lifted materials weighing as much as 150 pounds.
- Maintain warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Load, unload, and transfer materials between storage and production areas.
- Use hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Customer Service Representative
McDonald's, PDI FOODS
09.2021 - 04.2022
- Participate in team meetings and training sessions to stay informed about product updates and changes.
- Analyze customer service trends to discover areas of opportunity and provide feedback to management.
- Follow-through on all critical inter-departmental escalations to increase customer retention rates.
- Educate customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Tyee High School
SeaTac, WA06.2021
Skills
- Physical Fitness
- Complex Problem-Solving
- CCTV Monitoring
- Crime Prevention
- Interior and exterior patrol
- High level of integrity
Affiliations
- Full-Time Amateur Boxer
Certification
- Guard License
- First Aid and CPR Certification
Timeline
Security Officer
Allied Universal Security Services
12.2023 - Current
Warehouse Associate
Amazon
10.2022 - 03.2023
Customer Service Representative
McDonald's, PDI FOODS
09.2021 - 04.2022
High School Diploma -
Tyee High School