Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Djamell Alves

Brockton,MA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges.

Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technica abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

7
7
years of professional experience

Work History

Airport Customer Service Agent

Ticketfly
09.2023 - Current

Excellent verbal communication skills. active listening skills.

To be able to use a computer and the main software packages competently

Brockton Neighborhood

Costumer Serve
12.2020 - 09.2022

. Spoke with many type of people everyday

. Know how to to handle every type of people.

. Helping everyone

McDonald

Cashier Customer Service
05.2017 - 12.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills,
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed refunds for worn, damaged and broken merchandise.
  • Operate espresso machine and sandwich.
  • Responsible to prepare customers requests according to the menu options.

Education

Computer Science

Quincy College
Quincy, MA

High School Diploma -

Brockton High School
Brockton, MA
05.2020

Skills

  • Defects Identification
  • Estimating
  • Machine Operation
  • Visual Inspection
  • Following Instructions
  • Good Communication
  • Computer Skills
  • Teamwork and Communication
  • Teamwork and Coordination
  • Health and Safety Regulations
  • Material Handling
  • Hand-Held Scanners
  • Heavy Lifting
  • Identifying Flaws
  • Worksite Safety
  • (english, portuguese, cape verdean creole, spanish)
    Fluency
  • Positive Attitude
  • Strong Work Ethic
  • Checking and Gauging
  • Safe Machine Operation
  • Loading and Unloading Protocols
  • Quality Inspection
  • Inventory and Stocking
  • Line Work
  • Equipment Operation

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Português Creole
Native or Bilingual

Timeline

Airport Customer Service Agent

Ticketfly
09.2023 - Current

Brockton Neighborhood

Costumer Serve
12.2020 - 09.2022

McDonald

Cashier Customer Service
05.2017 - 12.2020

Computer Science

Quincy College

High School Diploma -

Brockton High School
Djamell Alves