Djenie Germinal
Port St Lucie
Summary
Flexible and responsible management profession bringing strong background and unsurpassed dedication to long term success. Excell in training and motivational skills to handle dynamic needs and meet challenging targets.
Overview
16
16
years of professional experience
Work History
Member Team Lead
Sams Club
06.2024 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Financial Service Advisor
Amscot
01.2024 - 06.2024
- Process customer financial transactions and assist customers with questions regarding accounts or company products/services through exceptional customer service
- Provide assistant to the Branch Leader in the daily functioning of the branch office
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Maintained updated records of all financial transactions to support traceability.
Assistant/Shift Leader
Einstein Bagels
03.2021 - 01.2024
- Assists store manager with daily operations such as delivery of quality store operations and in-store sales building activities
- Maintained and enforced standard operating procedures.
- Provided feedback to team members.
Assistant General Store Manager
Taco Bell
09.2008 - 03.2021
- Maintain successful operations by overseeing 35+ employees, monitoring performance and eliminating knowledge gaps
- Manage inventory effectively, completing regular cycle counts and maintaining loss prevention strategies
- Achieve operational, financial, and customers service targets consistently with well balanced staff schedules and assignments
- Achieve revenue and profit targets through solid promotional an budget control strategies
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Education
AA/BA- Dual - Business Management
Excelsior College
104 Credits Completed- Still Enrolled12-2025
Skills
- Bilingual
- Data Analysis
- Project Management
- Administrative
- Customer Service
- Trend tracking
- Performance monitoring
- Work assignment delegation
- Relationship building
Timeline
Member Team Lead
Sams Club
06.2024 - Current
Financial Service Advisor
Amscot
01.2024 - 06.2024
Assistant/Shift Leader
Einstein Bagels
03.2021 - 01.2024
Assistant General Store Manager
Taco Bell
09.2008 - 03.2021
AA/BA- Dual - Business Management
Excelsior College
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