Analyze the department performance and define the actions required for achieving the business objectives
Drive the team to exceed their KPIs
Stay constantly up-to-date on market trends and share insights with relevant functions
Strengthen customer loyalty by engaging and supporting the sales team in clienteling activities and gaining new local customers to grow department sales
Guarantee in-depth product knowledge within the department, working with relevant functions to support product/collection training needs
Guarantee the visual presentation of the department
Merchandising Assistant
The RealReal
10.2021 - 02.2023
Multi-store retail allocation strategy for Women's RTW, Handbags, Shoes and Accessories
(+45% Y/Y in 2022)
Editor's Picks selection for the website
Owned Emerging Designer business which guided the pricing team to identify trending designers and maximize on GMV
Weekly reporting to identify business opportunities within retail
Contribute and pitch story ideas throughout quarterly planning based on trends and business needs
Curate and visually merchandise weekly editorial content across Women’s
Buyer
Archive Vintage
09.2021 - 10.2022
Source vintage designer pieces for clients and stylists
Retail Stylist Expert
The RealReal
09.2020 - 10.2021
Research and explore new trends in the industry (both primary & secondary) to help develop innovative strategies
Partner with Visual team to ensure that displays and merchandising is up to latest trends
Weekly walks with Visual Manager to discuss and support curation and product assortment
Creation of educational content and product knowledge training
Support the daily needs and priorities to drive the category forward
Provide expertise in category through a customized and personalized shopping experience
Ambassador for Emerging Designers
Nordstrom
11.2016 - 09.2020
Develop and maintain strong relationships with vendors and internal partners
Partner with Buying Office for weekly and seasonal reports
Review buying trips to ascertain correct assortment of product for maximum sales and profits
Maintain presentation and merchandising of the shop
Develop strong relationship with clients and meet their expectations
Deliver monthly and seasonal sales and sell through goals
Teach and coach team members on brand history and products
Designer Sales Associate
Nordstrom
09.2014 - 12.2016
Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and provide assistance and information on product features
Build productive trust relationships with customers
Fashion Editor Assistant
ELLE Magazine
02.2012 - 01.2013
Remain knowledgeable on products and discuss available options
Organizing the fashion closet, arranging messengers to pick up or deliver clothing and accessory samples, assisting at fashion shoots, and provide styling assistance