Djini Salloum
Cleveland ,Ohio
Summary
Dedicated and detail-oriented administrative professional with hands-on experience navigating complex dental insurance processes to ensure fast and accurate approvals for patient treatments. Proven success in managing pre-authorizations, submitting insurance claims, and providing clear communication between patients and insurance carriers. Recognized for streamlining paperwork, reducing claim turnaround times, and ensuring full compliance with HIPAA and insurance policies. Passionate about delivering excellent service and ready to bring strong organizational and problem-solving skills to the insurance industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Angel Dental
Cleveland, OH
01.2024 - 12.2024
- Managed front-desk operations while providing excellent customer service in a fast-paced dental office environment.
- Specialized in handling insurance-related administrative duties, including preparing and submitting detailed documentation for pre-authorizations and claims.
- Collaborated directly with insurance providers to ensure timely approval and payment for patients’ dental procedures.
- Proactively followed up with insurance companies to resolve issues, clarify requirements, and expedite processing, minimizing delays for patients.
- Maintained accurate records and ensured compliance with HIPAA and insurance guidelines.
- Played a key role in helping patients understand their insurance benefits, coverage limitations, and out-of-pocket costs.
Education
Honors High School Graduate - High School Diploma
Lakewood High School
Lakewood, OH06.2022
Certification
• CPR license
• X-Ray license
Languages
Arabic
Native or Bilingual
Timeline
Receptionist
Angel Dental
01.2024 - 12.2024
Honors High School Graduate - High School Diploma
Lakewood High School