Djouma Faye
New york
Summary
I possess six years of proven expertise in customer service, thriving in dynamic settings and consistently providing top-tier support. A committed college student, I am eager to leverage my skillset, background, and dedication to enhance any team I join.
Overview
5
5
years of professional experience
Work History
Hostess, Maitre D
Buddakan NYC
07.2023 - Current
- A Warm welcoming guests as they step in the Restaurant
- Guide guests to a table
- Responsible for keeping menus clean and neat
- Make sure guests dietary restrictions are properly conveyed to the Chef
- Confirm guests Reservations on checking-in duty
- Closing Maitre D, responsible for managing reservations and assigning tables.
Barista
Starbucks
04.2023 - 09.2023
- Deliver an exceptional guest experience
- Connecting with guests
- Deliver quality handcrafted beverages and food during all hours of operations
- Proficient in preparing espresso-based beverages and latte art
- Keep store clean and assist co-workers on customer support duty
- Cashiering
Team member, Barista
Whole Foods Market
10.2022 - 01.2023
- Responsible for transporting baked goods
- Processed packaging and displaying of the merchandise
- Assist customers with needs (writing on cakes,...)
- Make coffee on barista duty
- Responsible for inventory
Sales Associate, Supervisor
Burlington
11.2020 - 08.2022
- Assist customers with their needs (sizes, clothing, prices, etc...)
- Keep my assigned area clean, appealing to customers
- Process return, transactions when assigned to the cashier
- Processed markdowns and price tags on articles
- Later on got promoted to supervisor and was responsible for overseeing cashiers
Intern
Montefiore
02.2020 - 03.2020
- Observe patient-health care professional interactions and gain knowledge
- Assisted mentors with their patients if needed
- Kept patients company and developed interactive and conversational skills in a medical field setting
Education
Healthcare administration
Lehman College
HIGH SCHOOL DIPLOMA - undefined
Claremont International HS
undefined
Hostos Community College
Skills
- Ability to Multitask
- Time Management
- Fast Learner
- Computer Skills
- Adaptability
- Ability to Work Under Pressure
- Ability to Work in a Team
- Leadership
- Microsoft Office
- Communication Skills
- Customer Service
LANGUAGES
English
Native or Bilingual
French
Native or Bilingual
wolof
Native or Bilingual
Spanish
Professional Working
Timeline
Hostess, Maitre D
Buddakan NYC
07.2023 - Current
Barista
Starbucks
04.2023 - 09.2023
Team member, Barista
Whole Foods Market
10.2022 - 01.2023
Sales Associate, Supervisor
Burlington
11.2020 - 08.2022
Intern
Montefiore
02.2020 - 03.2020
Healthcare administration
Lehman College
HIGH SCHOOL DIPLOMA - undefined
Claremont International HS
undefined
Hostos Community College
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