Djuana Bradley
Dayton
Summary
Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale. Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience.
Overview
4
4
years of professional experience
Work History
Transport Driver/Home Care Provider
Sunny Home Health Service
02.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
Customer Service Representative
Dental Office Dr.Rochelle Hackley Harris
07.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Manager
Dollar Tree
10.2020 - 10.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
Meadowdale High School
Dayton, OH06.1983
Skills
- Customer Relations
- Maintaining safety
- Safe Driving
- Money handling abilities
- Paperwork Processing
- Sales expertise
Timeline
Transport Driver/Home Care Provider
Sunny Home Health Service
02.2024 - Current
Customer Service Representative
Dental Office Dr.Rochelle Hackley Harris
07.2023 - 12.2023
Customer Service Manager
Dollar Tree
10.2020 - 10.2022
High School Diploma -
Meadowdale High School
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