D'Juraido McCogg
Jackson ,NJ
Summary
Resourceful and accomplished Supervisor Equipment Operator for the Street Department with a proven track record at The City of East Orange. Excelling in team leadership and strategic planning. Spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Skilled in department organization and problem-solving, adept at training and multitasking while mentoring and motivating a diverse team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor Equipment Operator- Street Department
The City of East Orange
East Orange, NJ
11.2023 - Current
- Manages approximately 70 employees in various operational activities.
- Implements operational policies and procedures to ensure efficiency and accuracy of workflow and daily duties.
- Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracks progress on daily community tasks and provides timely feedback to staff and upper management.
- Resolves customer complaints in a timely manner, while ensuring customer satisfaction.
- Daily training and mentoring staff as necessary.
- Performs monthly inventory checks to ensure sufficient equipment is available.
- Creates new strategies for improving customer service standards within the department.
- Collaborates with other departments to coordinate workflow processes between teams.
- Responds to customer questions and concerns with resolution. regarding availability.
Senior Mechanic/Heavy Equipment Operator
The City of East Orange
East Orange, NJ
05.2022 - 11.2023
- Distributed and balanced the workload among employees according to established workflow or job specialization.
- Took lead, gave assignments, and provided guidance to those assigned as helpers and low-level mechanics regarding procedures, policies, regulations, and instruction.
- Answered questions of the supervisor regarding overall work operations and problems.
- Performed preventive maintenance procedures, such as oil changes, tune-ups and brake repairs.
- Installed components such as engines, transmissions and axles.
- Rebuilt or replaced defective parts using hand tools, power tools or welding equipment.
- Performed a variety of welding to complete structural repair and fabrication on various vehicles and equipment.
- Obtain description of mechanical problems from drivers of vehicles and/or test drives the vehicle. Would use testing equipment such as motor analyzers, spark plug testers, or compression gauges to locate and identify the problem.
- Locate worn or poorly adjusted parts through visual check of vehicle or through the use of testing devices, such as timing lights and other diagnostic equipment.
- Remove, clean, and replace defective parts such as, but not limited to, spark plugs, wheel cylinders, mufflers, tail pipes, or brake shoes.
- Remove, replace, and/or rebuild engines and transmissions.
- Overhauls, rebuilds, repairs, and services diesel, gasoline, and other types of combustion engines, automatic and non-automatic transmissions, including heavy-duty drivelines and hydraulic utility systems and controls.
- Rewires ignition system, lights, instrumental panels.
- Conducted safety inspections of vehicles and equipment to ensure compliance with applicable regulations.
- Ordered necessary parts to complete repairs in an efficient manner.
- Operated and repaired payloaders, bobcats, diesel trucks, and forklifts.
- Maintained essential records and files of all daily activities for management.
Mechanic/Heavy Equipment Operator
The City of East Orange
East Orange, NJ
10.2004 - 05.2022
- Aligned mechanical components to ensure proper vehicle operation.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Diagnosed and repaired vehicles on site, as needed, during state of emergency.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Repaired, replaced and adjusted brakes.
- Conducted test drives before and after repair services.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Removed cleans or replaces defective parts, such as spark plugs, wheel cylinders, mufflers, tail pipes, and brake shoes.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Reviewed work orders and discussed with supervisors.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Obtained description of mechanical problems from driver of vehicle. Test drove the vehicle or used testing equipment, such as motor analyzers, spark plug testers, or compression gauges, to locate and identify the problem.
- Adjusted brakes, replaced brake lining and pads, repaired hydraulic cylinders, and all other repairs to the brake system as needed.
- Welded broken parts and structural members.
- Examined and discussed with the operator the nature of all malfunctions, manipulated gears, examined battery, checked fan belt, raised and lowered attachment on equipment, and diagnosed problems to be able to make all needed adjustments and repairs.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Operated and repaired payloader, bobcats, diesel trucks, and forklifts.
Education
High School Diploma -
West Caldwell Vocational High School
West Caldwell, NJ06-1997
Skills
- Schedule development
- Training and mentoring
- Department organization
- Priority management
- Processes and procedures
- Problem-solving abilities
- Team building
- Multitasking Abilities
- Professionalism
- Strategic Planning
- Team Leadership
Certification
- New Jersey Civil Service Certified
Timeline
Supervisor Equipment Operator- Street Department
The City of East Orange
11.2023 - Current
Senior Mechanic/Heavy Equipment Operator
The City of East Orange
05.2022 - 11.2023
Mechanic/Heavy Equipment Operator
The City of East Orange
10.2004 - 05.2022
- New Jersey Civil Service Certified
High School Diploma -
West Caldwell Vocational High School
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