Michael Burton
Irvington,NJ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Animal Care Manager
City of East Orange
East Orange , NJ
01.2014 - Current
- Managed and organized animal care staff, including hiring, training, scheduling and evaluating.
- Developed protocols for the care of animals in accordance with applicable laws and regulations.
- Monitored animal activities to ensure physical and psychological well-being.
- Coordinated veterinary care services for the facility's animals.
- Conducted regular inspections of animal enclosures to ensure they are clean and safe.
- Maintained accurate inventory records of all animal supplies needed for daily operations.
- Provided guidance and direction to volunteer staff members assisting with animal care duties.
- Established relationships with local rescue organizations to support adoption efforts.
- Oversaw euthanasia procedures when necessary according to established guidelines.
- Collaborated with other departments within the organization on special projects or initiatives related to animal welfare.
- Reviewed safety policies regularly to ensure compliance with industry standards.
- Assisted with fundraising events by organizing volunteers and preparing promotional materials.
- Advised visitors on appropriate handling techniques when interacting with animals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Investigated complaints from visitors regarding poor conditions or mistreatment of animals at the facility.
- Delegated work to staff, setting priorities and goals.
- Created records detailing medical treatments provided to animals in the facility.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2003
Skills
- Animal Handling
- Behavior Analysis
- Training Techniques
- Staff Management
- Budget Management
- Cost Control
- Customer Service
- Policy Administration
- Emergency Response
- Administration and Reporting
- Performance Evaluation
- Facility Maintenance
- Multitasking
- Excellent Communication
- Strategic Planning
- Problem Resolution
- Adaptability and Flexibility
- Professional and Courteous
Certification
- New Jersey Certified Animal Control Officer
References
References available upon request.
Timeline
Animal Care Manager
City of East Orange
01.2014 - Current
High School Diploma -
East Orange Campus High School
- New Jersey Certified Animal Control Officer
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