Katheria Fraticelli
Newark,NJ
Summary
Very proficient when comes to work. Always make sure my job is done. Im very reliable in all areas. Always have positive energy and willing to learn new things. Also, willing to teach others. Always striving for better things in life.
Overview
15
15
years of professional experience
Work History
911 Dispatcher
City of East Orange
04.2022 - Current
- Monitored Police to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Work with Eagent and NCIC to run plates , drivers license, enter missing and clear individuals , enter and clear stolen vehicles.
Lead Teacher
Kidz at Play Recreation Community Center
12.2019 - 12.2020
- Organized activities to promote physical, mental and social development of each child.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Arranged classrooms to facilitate optimal education for student groups.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
Nail Technician
Jessies Nails
09.2017 - 12.2019
- Met with clients to discuss needs, service preferences and special requests.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Introduced signature services, including acrylics and gel tips to increase overall sales.
- Built repeat client base to increase profits and stabilize cash flow.
- Performed various daily manicures, including gel, dip powder and French, along with pedicures and paraffin wax treatments for hands.
Assistant Manager
Auntie Anne's Pretzels
06.2010 - 11.2011
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Education
Bachelors in Business -
Strayer University
Cosmetology Certificate -
Empire Beauty School -
Bloomfield Nj09.2017
High School Diploma -
Barringer High School
Newark, Nj06.2010
Skills
- Department leadership
- Mentoring and coaching
- Staff development
- Safe learning environment
- Lesson planning
- Fluent in English, Spanish
- Always perform to the best of my abilities
- Always on time
Education and Training
true,other,other,other
Languages
Spanish
Professional Working
Timeline
911 Dispatcher
City of East Orange
04.2022 - Current
Lead Teacher
Kidz at Play Recreation Community Center
12.2019 - 12.2020
Nail Technician
Jessies Nails
09.2017 - 12.2019
Assistant Manager
Auntie Anne's Pretzels
06.2010 - 11.2011
Bachelors in Business -
Strayer University
Cosmetology Certificate -
Empire Beauty School -
High School Diploma -
Barringer High School
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