Damon K. Snyder
Project Manager
Berthoud,CO
Summary
Passionate leader skilled in serving organizations and individuals; helping them to discover, develop, and maximize their potential, talent, and skill, to impact the world and others in positive ways. Currently, the Success Manager for the Lighthouse Team at Gloo, working with the most influential churches in the US to help bridge the gap between digital and relationship using tech. Currently in the process of completing Masters degree in Organizational Leadership.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Lighthouse Success Manager
Gloo
Boulder, Co
11.2018 - Current
- Dedicated success manager for "Lighthouse" church (100+ large and influential organizations) accounts
- Responsible for maintaining client relationships, ministry usage & consultation, platform adoption/success, Data experimentation & ideation, troubleshooting & support, etc...
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed accounts to retain existing relationships at a 95% renewal rate over 3 years.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Pastor
Various Churches
1997 - 2018
- Bachelor's degree in Christian Ministry having spent over 20 years in various Pastoral roles
- Served/pastored in five different churches ranging in size around the United States. Two of these churches I had the privilege to help launch from the ground to over 3,000 in weekly attendance.
- Hired, trained and led paid staff teams as well as large volunteer teams.
- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
- Led programs such as worship, study, fellowship and service opportunities.
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Oversaw administration and management of all areas of ministry.
- Partnered with city officials, non-profit resource organizations, civic groups and members of public for outreach students.
High School Teacher / Campus Pastor
Resurrection Christian Schools
Loveland, CO
08.2014 - 05.2017
- Responsible for in-class instruction of 10-12th grade students.
- Oversaw and participated in writing curriculum.
- High School Chaplain; counseling students/parents, creating and executing HS Chapels, coordinating local and international outreach efforts
- Lead Instructor for Senior Missions class, preparing them as well as staff team for annual international and domestic trips.
- Coordinated and lead all trips and staff.
- Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
- Fostered positive and collaborative classroom culture while maintaining learning development goals.
Education
Master of Arts - Organizational Leadership
Concordia University Irvine
Irvine, CA 01.2022 - Current
Bachelor of Arts - Christian Ministry
Bethel University
Saint Paul, MN 08.1997 - 05.2000
Associate of Arts - Communications
Grossmont/Cuyamaca College
El Cajon, CA 08.1994 - 05.1997
Skills
Strategic account development
Additional Information
- Strengths Finders: Adaptability, Communication, Connectivity, Belief, Woo
- MBTI: ESFP
Timeline
Master of Arts - Organizational Leadership
Concordia University Irvine
01.2022 - Current
Lighthouse Success Manager
Gloo
11.2018 - Current
High School Teacher / Campus Pastor
Resurrection Christian Schools
08.2014 - 05.2017
Bachelor of Arts - Christian Ministry
Bethel University
08.1997 - 05.2000
Associate of Arts - Communications
Grossmont/Cuyamaca College
08.1994 - 05.1997
Pastor
Various Churches
1997 - 2018
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