D'Lisa Urbina
Litchfield Park,AZ
Summary
Versatile and results-driven professional with experience at Banner Health, adept in patient care and warehouse management. Excels in problem resolution and customer service, demonstrating strong communication and multitasking abilities. Proven track record of enhancing patient experiences and streamlining operations, leveraging proficiency in Microsoft 360 for optimal efficiency.
Overview
4
4
years of professional experience
Work History
Patient Care Assistant
Banner Health
04.2024 - 12.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Warehouse Worker
Amazon
01.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Park Lead
Urban Air Adventure Park
04.2021 - 04.2022
- Increased park safety through regular patrolling and enforcement of park rules and regulations.
- Conducted thorough budget analysis to optimize resource allocation for various projects within the park's operations.
- Managed vendor relations efficiently including food and beverage providers, ensuring a positive visitor experience.
- Managed a team of staff members, ensuring efficient daily operations and providing ongoing training and support.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Phoenix, AZ12-2026
High School Diploma -
Canyon View High School
Waddell, AZ05-2022
No Degree - Nursing Services
West Mec
Sun City, CA05-2022
Skills
- Strong communication skills – written and verbal
- Customer service
- Ability to multi-task
- Proficient in Microsoft 360
- Problem resolution
- Marketing and promotion strategies
- Attention to detail
Timeline
Patient Care Assistant
Banner Health
04.2024 - 12.2024
Warehouse Worker
Amazon
01.2023 - 02.2024
Park Lead
Urban Air Adventure Park
04.2021 - 04.2022
Bachelor of Science - Nursing
Arizona College of Nursing
High School Diploma -
Canyon View High School
No Degree - Nursing Services
West Mec
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