Microsoft Office
Dmitrii Shitov
Gatlinburg,TN
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Retail Store Manager
Bargain World Inc
08.2020 - Current
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customer
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Created employee schedules to align coverage with forecasted demands.
- Approved regular payroll submissions for employees.
Operations Manager
Ober Gatlinburg
03.2020 - 08.2020
- Evaluated competitor offerings regularly to identify potential improvements or additions to the existing roster of attractions at the amusement park.
- Enhanced guest experience with timely maintenance and upkeep of amusement park attractions.
- Improved customer satisfaction by implementing streamlined ride scheduling and queue management.
- Maximized park safety through diligent employee training and adherence to safety regulations.
- Coordinated special events within the park grounds to increase visitor numbers during off-peak seasons or weekdays.
Sales Representative/Location Manager
Philip Morris Intl
02.2018 - 03.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Managed efficient cash register operations.
Education
Graduate Degree - Aeronautical Engineering
Moscow Aviation Institute
Moscow 05.2001 -
Skills
Store Opening and Closing
Stockroom Management
Sales Leadership
Promotional planning
Cost Control
Profit and Loss Management
Hiring and Training
Performance monitoring
Russian Language Fluency
Vendor Collaboration
Employee Scheduling
Decision-Making
Software
Timeline
Retail Store Manager
Bargain World Inc
08.2020 - Current
Operations Manager
Ober Gatlinburg
03.2020 - 08.2020
Sales Representative/Location Manager
Philip Morris Intl
02.2018 - 03.2020
Graduate Degree - Aeronautical Engineering
Moscow Aviation Institute
05.2001 -