Summary
Overview
Work History
Education
Skills
Software
Timeline
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Dmitrii Shitov

Gatlinburg,TN

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Retail Store Manager

Bargain World Inc
08.2020 - Current
  • Managed store organization, maintenance, and purchasing functions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customer
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Approved regular payroll submissions for employees.


Operations Manager

Ober Gatlinburg
03.2020 - 08.2020
  • Evaluated competitor offerings regularly to identify potential improvements or additions to the existing roster of attractions at the amusement park.
  • Enhanced guest experience with timely maintenance and upkeep of amusement park attractions.
  • Improved customer satisfaction by implementing streamlined ride scheduling and queue management.
  • Maximized park safety through diligent employee training and adherence to safety regulations.
  • Coordinated special events within the park grounds to increase visitor numbers during off-peak seasons or weekdays.

Sales Representative/Location Manager

Philip Morris Intl
02.2018 - 03.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Managed efficient cash register operations.

Education

Graduate Degree - Aeronautical Engineering

Moscow Aviation Institute
Moscow
05.2001 -

Skills

Store Opening and Closing

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Software

Microsoft Office

Timeline

Retail Store Manager

Bargain World Inc
08.2020 - Current

Operations Manager

Ober Gatlinburg
03.2020 - 08.2020

Sales Representative/Location Manager

Philip Morris Intl
02.2018 - 03.2020

Graduate Degree - Aeronautical Engineering

Moscow Aviation Institute
05.2001 -

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Dmitrii Shitov