Edison Pasic
Graz
Summary
Dynamic Operations Manager with a proven track record at Magna Steyr, enhancing operational efficiency and employee performance. Expert in operations management and team leadership, demonstrated through successful inventory control and fostering a culture of accountability. Skilled in customer service, ensuring client satisfaction and robust relationship building.
Overview
13
13
years of professional experience
Work History
Operations Manager
Magna Steyr
02.2016 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Administrative Assistant
Spar Österreich
01.2012 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Business Administration (BBA)
University of Graz
Graz01-2012
Focus: Economics And Social Sciences.
Bundesgymnasium Graz
Graz01-2007
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Languages
English
Full Professional
German
Native or Bilingual
Timeline
Operations Manager
Magna Steyr
02.2016 - Current
Administrative Assistant
Spar Österreich
01.2012 - 01.2016
Bachelor of Business Administration (BBA)
University of Graz
Focus: Economics And Social Sciences.
Bundesgymnasium Graz
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