D'NEESA BYARS

• Provide safety and knowledge to overcome behaviors in children to adapt to inclusion in the classroom.
• Assist teachers in situations where students are not showing proper behaviors near peers, in and out of the classroom.
• Monitor classrooms during times that staff needs to be away from their classroom and continued the curriculum they are demonstrating.

• Provided classroom with engaging curriculum across grades Headstart-High School
• Asserted positive management in the classroom to promote good student behavior.

I was blessed with the opportunity to be at home and raise my children until they went to school full time. It was a once in a lifetime opportunity.

During this time, I also volunteered with the church and other local charities.

I joined a Mom group and was involved in service projects that helped the community.

• Maintained call logs and documentation to detail key information regarding incoming and outgoing calls
• Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues
• Provided account information to customers and explained bills and benefit policies and customer rights.

• Spent the summer with my children

• Responded to telephone inquiries and complaints following standard operating procedures
• Updated and maintained database with accurate customer information and timely data entry
• Remained open to feedback from supervisor and peers to build and improve skills set
• Complied with corporate and regulatory policies regarding information confidentiality and privacy.

• Supervised administrative staff, driving front office operations and continuous workflow
• Fostered relationships with vendors to expedite orders, repairs and maintenance
• Developed and monitored office budgets and processed payroll
• Optimized office policies, meeting internal needs while upholding organizational standards.