Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

D'nerio Jones

Boston

Summary

Dynamic and dedicated Restaurant Team Member at Boston Bar Grill, recognized for enhancing customer satisfaction through exceptional service and strong teamwork. Proficient in cash handling and food safety, I consistently maintained cleanliness and trained new staff, contributing to a welcoming atmosphere and efficient operations. Offering reliable and cooperative nature, eager to develop in team-oriented environment. Brings understanding of customer service principles and willingness to learn food handling techniques and teamwork skills. Ready to use and develop communication and problem-solving abilities in Restaurant Team Member role. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Developed strong interpersonal and multitasking skills in high-paced restaurant environment. Proven ability to manage customer interactions and maintain service efficiency. Seeking to transition into new field, leveraging versatile skills in communication and task management.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Team Member

Boston Bar Grill
05.2023 - 02.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Utilized POS system to receive and process food and beverage orders.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Education

Associate of Applied Science - Business Administration And Management

Bunker Hill Community College
Charlestown, MA
09-2024

High School Diploma -

Concorde Carlisle
Concord, MA
06-2022

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Cash handling expertise
  • Verbal and written communication
  • Kitchen support
  • Guest experiences
  • Supply restocking
  • Table setting
  • Upselling strategies
  • Menu memorization
  • Food safety
  • Table service

Accomplishments

  • Achieved [bringing out six plates on tray with left arm and three breves on tray in right arm ] by completing [services for guest] with accuracy and efficiency.
  • Collaborated with team of [8] in the development of [boston grill].

Certification

  • Certified [bar ], [boston bar grill] - [may 2023, february 2024]
  • [serving ] Training - [june 2023, August 2023 ]
  • [hosting] training

Languages

Spanish
Elementary
English
Full Professional

Timeline

Restaurant Team Member

Boston Bar Grill
05.2023 - 02.2024

Associate of Applied Science - Business Administration And Management

Bunker Hill Community College

High School Diploma -

Concorde Carlisle
D'nerio Jones