D'NOSHAE BLAKE
Philadelphia,US
Overview
3
3
years of professional experience
Work History
Host
Red Lobster
Springfield Pa
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Shift Supervisor
Rite Aid
Philadelphia, PENNSYLVANIA
02.2024 - 06.2024
- Assigned tasks to team members based on their strengths and skill sets.
- Conducted weekly inventory of supplies, equipment, and food items.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Retail Associate
Bahija
Philadelphia
04.2023 - 07.2023
- I was a cashier, I worked on the floor, lifting weights, stocking, assisting customers, flexible work schedule and working with technology.
Busser
Ken Codes
Philadelphia
12.2021 - 08.2022
- I assist customers, organize, stocking, clear tables and set tables.
Education
Nursing
Delaware County Community College
Media, PAHigh School Diploma - Nursing
Upper Darby Senior High School
Drexel Hill, PA06-2024
Skills
- Customer Service
- Punctuality
- Experienced
- Adaptability
- Inventory Control
- Enthusiastic
- Cash handling ability
- Outgoing and Friendly
Timeline
Host
Red Lobster
06.2024 - Current
Shift Supervisor
Rite Aid
02.2024 - 06.2024
Retail Associate
Bahija
04.2023 - 07.2023
Busser
Ken Codes
12.2021 - 08.2022
Nursing
Delaware County Community College
High School Diploma - Nursing
Upper Darby Senior High School