Dedicated Medical Assistant with expertise in patient care, appointment scheduling, and electronic health records. Proven ability to enhance workflow and improve patient experiences through effective team collaboration.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Mercy Clinic
HOUSTON
01.2022 - Current
Managed patient scheduling and appointment confirmations for efficient clinic operations.
Assisted healthcare providers with patient intake and vital sign measurements.
Maintained accurate electronic health records and updated patient information promptly.
Collaborated with team members to ensure smooth daily operations in the clinic.
Implemented office procedures to enhance workflow and improve patient experience.
Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, and answering phones.
Education
Bachelor of Science -
University of Houston
Houston, TX
05-2028
Skills
Patient care
Electronic health records
Medical terminology
Team collaboration
Appointment scheduling
Front desk operations
Customer service
Workflow improvement
Certification
Medical Assistant Certificate
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Limited
Affiliations
Member, Red Cross Association - Houston, TX (2022-2023)