Dodanis Torres
Deltona,FL
Summary
Detail-oriented and highly organized data entry administrator with over 14 years of experience, managing large data volumes. Proficient in data entry software, Microsoft office, excellent typing speed of 70-80 wpm with 98% accuracy. Strong attention to detail and ability to work independently or as part of team. maintaining accurate records, and ensuring data integrity. Eager to apply foundational skills in a professional setting while contributing to organizational efficiency and accuracy.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Data Entry Clerk/Customer Service Representative
Nationwide Publisher
Deltona, FL
02.2003 - 07.2012
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Assisted colleagues with resolving any issues related to data entry operations.
- Created spreadsheets to track data entries.
- Prepared summaries of daily work completed for review by supervisors.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Skycop Supervisor Us Airways at Boston Logan
Skycop Service of America
Boston , MASS
04.1998 - 07.2002
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained positive working relationship with fellow staff and management.
Education
Graduate - Computer Programming
Chelsea Comunity College
Chelsea,, Mass 01.2002 - 05.2003
Skills
- Data entry
- Microsoft Excel
- Spreadsheet management
- Database management
- Document processing
- Customer service
- Attention to detail
- Effective communication
- Meticulous attention to detail
Timeline
Data Entry Clerk/Customer Service Representative
Nationwide Publisher
02.2003 - 07.2012
Graduate - Computer Programming
Chelsea Comunity College
01.2002 - 05.2003
Skycop Supervisor Us Airways at Boston Logan
Skycop Service of America
04.1998 - 07.2002