Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dodie Guidroz

Houma,LA

Summary

Encouraging manager and problem-solver with talents for team building, leading and motivating. Excelled in client loyalty, enhancing customer experiences, and relationship-building skills. Proficient in using independent decision-making. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Planet Fitness
11.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules, and ordering
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Provided extensive leadership by effectively communicating strategic goals and plans.

Front Desk

Planet Fitness
01.2014 - 12.2014
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.

Server

Twin Peaks
05.2013 - 10.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

No Degree - Accounting & Data Analytics

LSUA
Alexandria
05.2027

High School Diploma -

H.L.Bourgeois
Gray, LA

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player

Certification

  • CM - Certified Manager Certification

Timeline

General Manager

Planet Fitness
11.2017 - Current

Front Desk

Planet Fitness
01.2014 - 12.2014

Server

Twin Peaks
05.2013 - 10.2013

No Degree - Accounting & Data Analytics

LSUA

High School Diploma -

H.L.Bourgeois

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Dodie Guidroz