Dodie Leblanc
Breaux Bridge,LA
Summary
Detail-oriented administrative assistant with expertise in customer service and office administration. Proven ability to enhance efficiency through effective scheduling and organization.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Gulf Coast Social Services
Lafayette, LA
08.2023 - Current
- As a waiver department AA, I am in charge of managing staff travel & expense forms weekly, making and managing appointments for all annual and quarterly visits to the client's homes, filling all client data weekly, filing all billing data bi-weekly, managing and coordinating with the nurse to make sure all staff is med del trained and keeping track of the annual med del re-trainings to make sure they are done by the due date.
- Filing all clients documents that come into the office that needs to be put in their files.
- Making sure that all new client attachments that go with their plan are typed up and submitted to the support coordinator and making changes/adjustments when needed.
- Balancing all SIL clients check books and managing & paying their bills along with making their grocery orders.
- Hosting live trainings annually for all client staff.
- Scanning and filing all SIL client data and all fire drills.
Receptionist/Coordinator
Extended Family Inc.
Breaux Bridge, LA
03.2021 - 08.2023
- Coordinated daily office operations, ensuring efficient communication among staff and clients.
- Managed appointment scheduling and maintained organized calendars for multiple executives.
- Handled incoming calls and inquiries, providing accurate information to enhance client satisfaction.
- Developed and implemented filing systems to streamline document retrieval and improve efficiency.
- Assisted in onboarding new employees by providing orientation materials and support resources.
- Handled all new client intake documents.
- Went out to all clients homes for pop-up visits, and getting all required documents signed for services.
Jr High Teacher
New Beginnings Christian Academy
Breaux Bridge, LA
07.2020 - 03.2021
- Designed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment to enhance student learning and participation.
- Collaborated with parents and staff to support student development and address individual needs.
- Utilized assessment tools to evaluate student progress and adjust instructional strategies accordingly.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Organized and planned weekly bible lessons with the pastor for weekly sermon lessons.
Receptionist
Daspit Elementary
New Iberia, LA
02.2017 - 06.2020
- Managed front desk operations, ensuring efficient visitor check-in and communication.
- Coordinated scheduling for school events, optimizing resource allocation and staff availability.
- Maintained accurate student records using administrative software, enhancing data integrity and accessibility.
- Supported faculty by preparing materials for meetings, improving overall productivity and effectiveness.
- Implemented office procedures that streamlined communication between parents, staff, and students.
- Addressed inquiries from parents and visitors promptly, fostering positive relationships within the community.
- Monitored inventory of office supplies, ensuring timely replenishment to maintain operational efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled all fundraising the school participated in.
- Made daily bank deposits.
- Managed and balanced school checking account monthly.
Teacher/Computer Lab Manager
Daspit Elementary
New Iberia, LA
06.2014 - 02.2017
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Assessed student progress through regular evaluations and adapted instruction accordingly.
- Mentored new teachers, providing guidance on instructional strategies and classroom management techniques.
- Made student level based computer assignments.
- Met with teachers weekly to review and discuss student progress on their assigned computer assignments.
- Reviewed all student progress and rewarded students for great progress and achievements.
Education
High School Diploma -
PEPI
New Iberia, LASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Customer relations
- Computer proficiency
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Data organization
- Deadline oriented
Timeline
Administrative Assistant
Gulf Coast Social Services
08.2023 - Current
Receptionist/Coordinator
Extended Family Inc.
03.2021 - 08.2023
Jr High Teacher
New Beginnings Christian Academy
07.2020 - 03.2021
Receptionist
Daspit Elementary
02.2017 - 06.2020
Teacher/Computer Lab Manager
Daspit Elementary
06.2014 - 02.2017
High School Diploma -
PEPI