Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doel Martinez

Orlando,FL

Summary

Hardworking and professional Operations Manager/ District Training Manager versed in all aspects of running a successful business, including the recruiting, and training of new management. Fosters an environment focused on achieving results by effectively leading and motivating teams toward performance excellence.

Overview

23
23
years of professional experience

Work History

Operations Manager

DECA Dental
10.2022 - Current
  • Managed a high-efficiency office team by optimizing scheduling, patient flow, and administrative operations to maintain productivity with a single provider model.
  • Selected by DECA Dental to complete Regional Trainer certification, demonstrating leadership in development and operational excellence.
  • Increased same-day case acceptance by coaching clinical and front office staff to create a sense of urgency and communicate the value of immediate patient care.
  • Ensured clean claim submission rate by auditing insurance claims for accuracy and training staff on effective coding practices using Eaglesoft and Denticon.

Operations Manager

Pacific Dental Services
02.2018 - 10.2022
  • Manages and creates office systems, protocols, and monitors office performance.
  • Creates patients for life by striving for a perfect patient experience.
  • Opened multiple Denovo practices and helped to ramp up offices' productivity through marketing, training of staff, and saving on operational costs.
  • Improved office culture by teaming up with clinicians to define clinical and operational goals.

General Manager/ District Training Manager

Guess Retail Inc.
07.2007 - 02.2018
  • Hired, trained, and coached store managers and staff to set them up for success in their new roles in the Florida, Georgia, Louisiana, and Texas market.
  • Managed payroll and expenses to keep stores profitable.
  • Analyzed sales reports to make informed decisions on product placement.

Assistant Manager

Rainforest Café
05.2002 - 07.2007
  • Oversaw the retail department in a high traffic tourist Disney restaurant location.
  • Created daily charts for sales associates on individual/team goals and expectations.
  • Partnered up with restaurants managers to create cross sales opportunities with patron.

Education

Associate of Arts -

Miami Dade College
Miami, FL

Skills

  • 2009 nominated Store of the year in North America
  • 2012 District Training Manager of the year
  • 2018 Regional Denovo office of the year runner up

Timeline

Operations Manager

DECA Dental
10.2022 - Current

Operations Manager

Pacific Dental Services
02.2018 - 10.2022

General Manager/ District Training Manager

Guess Retail Inc.
07.2007 - 02.2018

Assistant Manager

Rainforest Café
05.2002 - 07.2007

Associate of Arts -

Miami Dade College

Similar Profiles

CREATE PROFILE