Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
Bellevue Eye Medical Center
08.2023 - Current
Applied eye medications and drops to dilate pupils in preparation for examinations.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Administered biometry test before patient cataract surgeries to measure size and shape of affected eye.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Patient Care Representative
Bellevue Eye Medical Center
06.2022 - Current
Maintained confidentiality of patient data and condition to safeguard health information.
Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation.
Auto Parts Delivery Driver
IMC Parts Authority
08.2020 - 08.2022
Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
Navigated high traffic areas safely while maintaining focus on efficient delivery times.
Handled cash transactions accurately, ensuring prompt payment for delivered items.
Host
Sclorai's Good Eats
11.2017 - 03.2020
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts (B.A.) In Criminal Justice -
San Francisco State University
San Francisco, CA
06.2021
Associate in Arts (A.A.) In Administrative Justice -
Merritt College
Oakland, CA
12.2018
High School Diploma -
Encinal High School
Alameda, CA
06.2016
Skills
Diagnostic Testing
Customer Service
Critical Thinking
Multitasking ability
Organizational Skills
Problem-solving abilities
Personal Information
Title: Patient Liason
Languages
Spanish
Timeline
Ophthalmic Technician
Bellevue Eye Medical Center
08.2023 - Current
Patient Care Representative
Bellevue Eye Medical Center
06.2022 - Current
Auto Parts Delivery Driver
IMC Parts Authority
08.2020 - 08.2022
Host
Sclorai's Good Eats
11.2017 - 03.2020
Bachelor of Arts (B.A.) In Criminal Justice -
San Francisco State University
Associate in Arts (A.A.) In Administrative Justice -