Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Doiler Gonzalez Ordonez

Orlando,FL

Summary

Friendly Wheelchair Agent possessing positive attitude and in-depth knowledge of boarding and disembarking procedures. Accommodating individual with [Number] years of experience assisting elderly, sick and injured passengers to and from assigned gates. Comfortable lifting up to [Number] pounds and handling personal passenger luggage and baggage. Kind Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Adept at working in stressful situations with little to no supervision.

Overview

21
21
years of professional experience

Work History

Amazon Delivery Driver

Amazon Flex
01.2018 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Uber Driver

Uber Technologies Inc
01.2017 - Current
  • Ensure that customers arrive safely and timely to their destination while creating customer satisfaction
  • Manage routes through the use of iPhone app technology
  • Create Excel spreadsheets and maintain files to track mileage, maintenance, and miscellaneous expenses.

Wheelchair Agent

MBA
05.2023 - 08.2024
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.

Wheelchair Agent

Flacon airline
08.2022 - 12.2022
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.

Porter

Toyota of Orlando
09.2021 - 08.2022
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.

Security Officer

IPC International Corporation
01.2008 - 01.2016
  • Maintained law and order in the assigned area to protect
  • Looked out for suspicious objects or suspicious people and kept a close watch on them using monitor and recording cameras with the CCTV system
  • Communicated with the security teams to coordinate with each other to ensure all areas were secure.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

FedEx Delivery Driver

FedEx Express
01.2004 - 01.2006
  • Responsible for the loading and unloading of delivery truck
  • Performed vehicle inspection before and after every daily route
  • Secured all packages safely inside the truck to prevent damages
  • Maintained delivery log for pickup and delivery of products to various locations
  • Provided considerate and efficient pickup and delivery of customer packages.

Education

No Degree - Computer Networking

PC Professor - West Palm Beach
West Palm Beach, FL
04.2021

Diploma -

south fl international academy
Miami, FL
01.2002

Skills

  • Experience taking phone calls from customers, sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition, good communication skills, the ability to lift heavy boxes and a clean driving record
  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration

Languages

Spanish
Full Professional

Timeline

Wheelchair Agent

MBA
05.2023 - 08.2024

Wheelchair Agent

Flacon airline
08.2022 - 12.2022

Porter

Toyota of Orlando
09.2021 - 08.2022

Amazon Delivery Driver

Amazon Flex
01.2018 - Current

Uber Driver

Uber Technologies Inc
01.2017 - Current

Security Officer

IPC International Corporation
01.2008 - 01.2016

FedEx Delivery Driver

FedEx Express
01.2004 - 01.2006

No Degree - Computer Networking

PC Professor - West Palm Beach

Diploma -

south fl international academy

Similar Profiles

CREATE PROFILE
Doiler Gonzalez Ordonez