DOLAGY NICOLA

• Facilitated a collaborative environment that fostered strong relationships among students and leadership, resulting in a more engaged internship experience.
• Scheduled interviews and coordinated onboarding steps to ensure timely placement of new interns.
• Conducted pre-screening interviews to assess candidate readiness and program fit.
• Drafted professional communications including offer letters, welcome emails, and status updates.
• Provided administrative support by organizing documents, tracking student progress, and reporting updates to faculty and program leadership.
• Helped streamline scheduling and communication, contributing to a more efficient onboarding experience.

• Assessed patient factors influencing surgical complication risks through comprehensive

medication reviews, cardiac clearances, and infection evaluations.

• Inputted patient notes and evaluations into electronic medical records software with

precision.

• Facilitated registration of new patients, ensuring collection of vital signs and background

information prior to visits or scheduled procedures.

• Managed scheduling of new patients and executed administrative tasks including patient

check-ins and check-outs.

• Contacted insurance companies in order to verify patient's benefits prior to receiving

treatment.

• Assessed patient comfort levels and facilitated communication of questions to the doctor following procedures.

• Delivered high-level customer service while managing guest profiles, reservations, and Premium Services programs.
• Resolved sensitive guest concerns with professionalism and empathy to maintain satisfaction and brand standards.
• Maintained accurate financial handling, inventory logs, and documentation.
• Assisted guests with sales agreements, product troubleshooting, and navigating digital platforms.
• Demonstrated strong communication and multitasking abilities in a fast-paced environment.

• Supported shift operations, ensuring efficient workflows and consistent customer service.
• Opened and closed the restaurant, managed break schedules, and enforced safety and sanitation standards.
• Oversaw cashiers and verified accurate cash-handling procedures.
• Led and supported team members to ensure orders were prepared efficiently and correctly.
• Maintained a positive and productive team environment during high-volume shifts.