Dollenia Simmons
Cheektowaga
Summary
Efficient and detail-oriented Lead Staffing Coordinator with 12 years of experience in healthcare staffing and management. Proven expertise in creating nursing staff schedules, processing payroll, and analyzing operational reports. Demonstrated leadership by supervising teams of up to 20 employees and facilitating training initiatives. Committed to enhancing operational efficiency and ensuring compliance with HR policies in fast-paced environments. My work made a difference in Productivity, day to day operations. Staffing retention. Authorized to work in the US for any employer
Experienced staffing professional with robust background in coordinating high-performing teams. Skilled in resource allocation, scheduling, and conflict resolution. Strong focus on team collaboration and achieving measurable results. Reliable and adaptable to changing needs, ensuring seamless operations and optimal staffing solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Staffing Coordinator
Kaleida Health
2025.11 - Current
- Create and maintain
- Nursing staff schedules
- To ensure adequate patient coverage.
- Prepare and process
- Payroll
- Accurately and on time.
- Document and complete
- Disciplinary write-ups
- In accordance with policy and HR guidelines.
- Run and analyze
- Operational and staffing reports
- .
- Communicate regularly with
- Staff, management, and team members via email
- And other channels to coordinate operations and address issues.
Care Manager/Interim Director
Gbuahn
2014.12 - 2025.08
- Supervised up to 20 employees, providing daily guidance and support
- Prepared and processed payroll accurately and on time
- Reviewed staffing documentation and managed work schedules
- Completed employee disciplinary and performance notes
- Collaborated closely with the HR department on staffing and compliance
- Led team meetings and facilitated training for new hires
- Conducted interviews and participated in the hiring process.
- Increase productive, by 20%, patient engagement by 15%.
- Health metric within the systems. Which allow more income from insurance company.
- True asset to the company.
- Was promoted to interim director.
- Brought value, professionalism to the company.
Dental Assistant/Receptionist
INSPIRE
2013.06 - 2014.12
- Answer and manage
- Incoming phone calls
- providing information and directing calls appropriately.
- Schedule and confirm patient appointments
- To maintain an organized and efficient calendar.
- Handle
- Patient billing
- including processing payments and maintaining accurate financial records.
- Prepare and submit dental insurance claims
- To ensure timely reimbursement.
- Help to increase daily appointments. Increasing Productivity.
Education
Business Administration - Collage
Erie Community College
01.2012
Skills
- Microsoft Excel
- Microsoft Office
- Time management
- Organizational skills
- ADP
- Kronos
- Recruiting
- Communication skills
- Workday
- Customer service
- Interviewing
- English
- HRIS
- Scheduling expertise
- Recruitment strategies
- Compliance monitoring
- Employee engagement
- Strong organization
- Employee onboarding
- Employee relations
- Schedule management
- Incident management
- Staff scheduling
- New hire onboarding
- Performance evaluation
- Staff coordination
- Payroll administration
- Recruitment
- Record preparation
- Budget tracking
- Labor relations
- Interview coordination
- Interviewing techniques
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Workplace safety
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Training and mentoring
- Microsoft office
- Documentation and recordkeeping
- Team building
- Analytical and critical thinking
- Leadership development
- Task prioritization
- Self motivation
- Interpersonal skills
- Conflict resolution
- Recruitment and hiring
- Training and development
- Human resources support
- Diversity and inclusion
- Professionalism
- Interpersonal communication
- In-person and telephone interviewing
- Employee orientation
- New hire orientation
Certification
- Driver's License
- CDC
- August 1992 to 2001
- Certified dental assistance
Timeline
Lead Staffing Coordinator
Kaleida Health
2025.11 - Current
Care Manager/Interim Director
Gbuahn
2014.12 - 2025.08
Dental Assistant/Receptionist
INSPIRE
2013.06 - 2014.12
Business Administration - Collage
Erie Community College