Dolly Skinner
Palmdale,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining delivery processes at Domino's Pizza. Expert in utilizing GPS technology for efficient route planning and possessing strong communication skills, I significantly improved client relationships. Skilled in cash handling and problem-solving, I consistently maintained high professionalism and reliability under pressure.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Domino's Pizza
LaBelle, FL
01.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Cashier
Hand Foods
LaBelle, FL
09.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Labelle High School
Labelle, FLSkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Client Relationship Management
- Order Verification
- Payment Collection
- Dependability and Honesty
- Communication and Interpersonal Skills
- Ability to Lift 50 Pounds
- Customer Relationships
- Strong Working Relationships
- Customer Support
- Customer-Oriented
- Basic Math Skills
- Cash Handling
- Fluent in English
Additional Information
I have also helped put way truck orders and put them in to the computer.I also have some manger experience at Domino's
Timeline
Delivery Driver
Domino's Pizza
01.2022 - Current
Cashier
Hand Foods
09.2021 - 12.2021
Labelle High School