DOLLYANN PETTIE
Lynn,MA
Summary
Dynamic professional with a proven track record at Bertuccis Restaurant, excelling in sales forecasting and team leadership. Expert in coaching and mentoring, driving employee engagement and performance. Successfully analyzed sales data to enhance strategies, contributing to significant sales growth and customer satisfaction. Committed to fostering a high-performing team environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Bertuccis Restaurant
Reading, MA
06.2002 - Current
Talented Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet guest needs. Diligent trainer and mentor with exceptional managements abilities and results-driven approach
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Composed, edited and typed complex memos and reports with job-related software.
Education
GED -
Chelsea High
Chelsea, MASkills
- Sales forecasting
- Customer service and satisfaction
- Sales monitoring
- Coaching and mentoring
- Orientation and training
- Recruitment and hiring
- Money handling
- Employee scheduling
- Sales reporting
- Team leadership
- Employee training
- Problem solving
- Employee performance evaluations
- Budgeting and finance
- Sales growth
- Employee engagement
Certification
- ServSafe CERTIFICATION
Timeline
Manager's Assistant
Bertuccis Restaurant
06.2002 - Current
GED -
Chelsea High
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