Summary
Overview
Work History
Education
Skills
Timeline
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Linda Robinson

Summary

High-energy professional devoted to improving management productivity and success through exceptional support. Brings track record of success in managing comprehensive administrative services. Follows through on all issues and manages time well to consistently meet objectives. Seasoned Manager's Assistant with strong background in supporting high-level executives. Proven ability to manage multiple tasks, handle scheduling and correspondence efficiently, and contribute to successful project execution. Demonstrates exceptional organizational skills, problem-solving abilities, and knack for building productive relationships with both clients and team members. Previous work has resulted in improved office efficiency and streamlined operational processes. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

22
22
years of professional experience

Work History

Manager's Assistant

Green front Cafe
Atlanta, GA
09.2022 - 11.2024
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Prepared agendas and took meeting minutes as requested by the manager.
  • Drove customer feedback to deliver information to management for corrective action.
  • Monitored inventory levels of office supplies and placed orders as needed.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Tracked employee vacation time off requests using specialized software programs.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.

Supervisor of Operations

National Aviation Services
Atlanta, GA
10.2020 - 09.2024
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Partnered with vendors to negotiate contracts for services related to operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Guided employees in handling difficult or complex problems.
  • Participated in industry-related events and conferences to stay abreast of the latest developments.

Supervisor of Operations

Harborview Medical Center
Dunwoody, Ga
06.2011 - 10.2019
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.

Customer Service Manager

Walmart
Roswell, GA
05.2003 - 02.2011
  • Created reports on customer feedback, complaints, and suggestions for management review.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

High School Diploma -

G.W. Carver High
Atlanta, GA
06-1994

Skills

  • Capital improvement management
  • Recruitment and hiring
  • Team leadership
  • Damage control
  • Change management
  • Lean practices implementation
  • Recruiting and interviewing
  • Succession planning
  • Performance evaluation
  • Business development understanding
  • Corporate social responsibility
  • Reporting and documenting
  • Budgeting and finance
  • Goal setting
  • Sales forecasting

Timeline

Manager's Assistant

Green front Cafe
09.2022 - 11.2024

Supervisor of Operations

National Aviation Services
10.2020 - 09.2024

Supervisor of Operations

Harborview Medical Center
06.2011 - 10.2019

Customer Service Manager

Walmart
05.2003 - 02.2011

High School Diploma -

G.W. Carver High
Linda Robinson