Dolores Barger
St. Petersburg,FL
Summary
Proven leader with a track record of fostering high-performing teams at Hilton Hotel Ocala. Specializes in strategic planning and people management, enhancing team collaboration and establishing continuous improvement cultures. Expert in operations management, demonstrated through significant process optimizations and effective training program development. Skilled in verbal and written communication, ensuring seamless integration of hard and soft skills for organizational success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Exec Director of Fine Dining, Beverage Stations
Hilton Hotel Ocala
Ocala, FL
12.2007 - 12.2008
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Designated trainer for all incoming personnel
Office Manager
Sweet Bay Supermarkets
The Villages Fl
09.2006 - 12.2007
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems
- Reconcile all cashier monies
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Supervisor/Trainer
Aramark/Disney
Orland, IN
09.1985 - 08.2006
- Optimized learning outcomes, designing engaging training materials that catered to various learning styles.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Streamlined company procedures by conducting regular process reviews and implementing necessary improvements.
- Led workshops on leadership development, honing managerial capabilities across multiple departments within the company.
- Designated certified trainer and liaison between Disney and Aramark
- Assisted in talent acquisition efforts, interviewing potential candidates and assessing their suitability for management roles within the organization.
Education
High School Diploma -
Delcastle Tech
New Castle Delaware06.1973
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
Certification
- Licensed [Job Title] - [Timeframe]
- 1973 Cosmetology
- [Area of certification] Training - [Timeframe]
- licensed insurance for State Farm
- 2006
- [Area of certification], [Company Name] - [Timeframe]Certified trainer for Aramark and then again for Hilton
Horses, dogs cats any thing animal
Off an on thru the years I have had the pleasure of owning horses, They are intelligent and gentle animals
Dogs are my second love. Dogs of all breeds and sizes. I'd love to foster dogs or have a rescue facility.
Cats are ornery, head strong loving, I've had cats all my life.
Guinea pigs are just the cutest little critters and i always have them around
Snakes are my other love especially ball pythons We Have 6 of those
Timeline
Exec Director of Fine Dining, Beverage Stations
Hilton Hotel Ocala
12.2007 - 12.2008
Office Manager
Sweet Bay Supermarkets
09.2006 - 12.2007
Supervisor/Trainer
Aramark/Disney
09.1985 - 08.2006
High School Diploma -
Delcastle Tech