Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
30
30
years of professional experience
1
1
Certification
Work History
RECORDS CUSTODIAN
MAGNOLIA WELLNESS CENTER LLC
12.2022 - 03.2025
Maintained and protected records while also assisting with public records requests and legal procedures involving those records.
Ensured timely retrieval of documents for various departments, streamlining office efficiency and reducing wait times.
Conducted periodic reviews of records retention policies.
Oversaw the inventory management of office supplies and equipment.
Assisted with typing, data entry, and answering incoming calls as required.
Provided excellent customer care by responding to inquiries and requests for information.
Updated records with new information.
Transferred inactive records to storage to free up space and preserve history.
Operated office equipment to scan and copy documents.
Created reports, correspondence and spreadsheets with Microsoft Office programs.
Dedicated Time to Family
.
09.2020 - 12.2022
MANAGER
Magana's Food Mart
01.1995 - 09.2020
Over 25 years of customer service and managing experience. I worked at family-owned business for those 25 years. It included a restaurant, bus stop, money remittance, utility payments, package shipping & delivery, meat market, and convenience store.
Supervised and managed the daily operations.
Ensured that retail spaces were clean, well-organized and stocked.
Coordinated with team members to ensure timely and accurate delivery of products and services.
Addressed customer feedback and resolved customer complaints in a professional and timely manner.
Maintained a welcoming environment for our patrons.
Oversaw inventory control, ordering and budget control.
Up-to-date all yearly certifications required for food services and money remittance.
Education
Pre-pharmacy
Lamar University
Port Arthur, TX
Dental Assisting Technology
San Antonio College
San Antonio, TX
Skills
Strong work ethic
File/record maintenance
Confidentiality assurance
Legal compliance
Clerical skills
Teamwork
Problem-solving
Task delegation
Time management
Cross-functional teamwork
Reliability
Accounts payable
Certification
02/2023 CPR certificate American Heart Association
05/2000 Certified Dental Assistant San Antonio College
02/2000 DenOptix Digital X-ray GenDex
12/1999 Radiology Certificate State Board of Dental Examiners