Dolores Benitez
Wilmington,California
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a role handling a multitude of tasks and facilitating action.
Overview
9
9
years of professional experience
Work History
Accounts Receivable/Transportation Dispatcher
Dayjo Transport Inc.
Wilmington, California
6 2015 - Current
- Providing customers with appropriate invoices, quotes.
- Maintain/update customer files, including address, name, or email change.
- Record customer payments and review any past due amounts.
- Responsible for negotiating better rates.
- Oversee 100+ trailer equipment (location, any ongoing projects).
- Monitored and tracked the status of shipments in transit to confirm on-time delivery.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Scheduled and dispatched drivers to locations
Behavior Interventionist
Autism Comprehensive Educational Services
Cerritos, CA
03.2020 - 10.2021
- Developed intervention plans based on established guidelines and individual needs.
- Work one-on-one with children with autism.
- Teach children social, behavioral, and daily living skills
- Track client's growth and success.
Intern
Park Western Elementary School
San Pedro, CA
02.2016 - 05.2017
- Supported staff members in daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working in this industry, applying learned concepts directly into relevant work situations.
- Assisted children throughout their mealtimes and in-class lectures.
- Also, observed children's behavior out in yard and consulted with supervisor and peer staff as needed.
- Also able to engage during their session with occupational therapist.
Education
Bachelor’s degree - Human Services
California State University of Dominguez Hills
Carson, CA 08.2023 - 06.2017
Arts of Associates -
Los Angeles Harbor College
Wilmington, CA 08.2024 - 06.2015
Skills
Proficient in Microsoft Office suite: (Microsoft Word, Power Point, and Excel)
Responsible/ On Time/ Well organized
Bilingual: Written, verbal, and spoken proficiency Spanish
Interact Effectively
Ability to adapt to new situations
Dispatch Software Familiarity
Strong Decision-Making Abilities
Documentation and paperwork
Route Planning
References
- Rosie Orozco, Dayjo Transport Inc., (310) 684-1460 or rosie.dayjo1@gmail.com
- Cathy Howard, Teacher, (310) 365-6336 or dcamhoward@sbcglobal.net
Languages
English
Timeline
Arts of Associates -
Los Angeles Harbor College
08.2024 - 06.2015
Bachelor’s degree - Human Services
California State University of Dominguez Hills
08.2023 - 06.2017
Behavior Interventionist
Autism Comprehensive Educational Services
03.2020 - 10.2021
Intern
Park Western Elementary School
02.2016 - 05.2017
Accounts Receivable/Transportation Dispatcher
Dayjo Transport Inc.
6 2015 - Current
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