Summary
Overview
Work History
Education
Skills
Timeline

Dolores Garcia

1100 Calle Del Cerro 41C San Clemente,CA

Summary

Dynamic leader with a proven track record at Pacific CCI INC, enhancing customer satisfaction and spearheading revenue growth strategies. Expert in bilingual communication and management, adept at motivating teams and streamlining operations. Demonstrates exceptional multitasking abilities and a commitment to excellence, significantly improving organizational effectiveness.

Overview

9
9
years of professional experience

Work History

Dental Receptionist

Mehtar Dental Corporation
05.2024 - Current
  • Greet incoming patients and provide friendly knowledgeable assistance.
  • Answer phone, make and confirm appointments and update records.
  • Take X-rays, prepare treatment trays, break down and clean treatment rooms.
  • Sterilize instruments and stock office.

Regional Operations Manager

Pacific CCI INC
07.2018 - 04.2024


  • Recruit talented candidates to bring to different departments and locations.
  • Train staff leads on how to recruit, manage accounts, meet customer's expectations.
  • Enhance customer satisfaction through effective communication and problem-solving strategies.
  • Coordinated with other regional managers and president of the company to share best practices, and improve overall organizational effectiveness.
  • Traveled to over 6 locations per week to manage overnight and day accounts.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.


Dental Assistant

Del Obispo Dental
07.2015 - 02.2018
  • Perform x-rays safely while adhering to radiation safety guidelines.
  • Assist Doctors by performing four-handed dentistry and other chair-side duties.
  • Clean and sanitize dental tools and equipment, straightened treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
  • Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.

Education

Dental Assistant

ROP Program , San Juan Capistrano, CA
08.2009

High School Diploma -

San Clemente High School, San Clemente, CA
06.2008

Skills

  • Bilingual (English and Spanish)
  • Leadership
  • Management skills
  • Great costumer service
  • Telephone and computer skills
  • Multitasking
  • Employee Motivation
  • Responsible and punctual

Timeline

Dental Receptionist - Mehtar Dental Corporation
05.2024 - Current
Regional Operations Manager - Pacific CCI INC
07.2018 - 04.2024
Dental Assistant - Del Obispo Dental
07.2015 - 02.2018
ROP Program - , Dental Assistant
San Clemente High School - High School Diploma,

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Dolores Garcia