Dolores Lopez
Yuma,AZ
Summary
Efficient Floor Person known for high productivity and effectively completing tasks. Specialize in inventory management, customer service, and safety protocols, ensuring seamless operations on the floor. Excel in communication, teamwork, and adaptability, leveraging these soft skills to meet and exceed workplace expectations.
Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
14
14
years of professional experience
1977
1977
years of post-secondary education
Work History
Floor Person
Wally's World
Yuma, AZ
06.2014 - Current
- Maintained cleanliness and organization of the store floor area.
- Assisted customers with product inquiries and store navigation.
- Stocked shelves with merchandise, ensuring proper placement and visibility.
- Collaborated with team members to restock inventory during peak hours.
- Processed returns efficiently according to company policies.
- Provided customer service by answering questions related to product availability or pricing.
- Assisted customers in selecting products based on their needs.
- Organized stockroom shelves according to established guidelines.
- Greeted customers promptly, offering assistance to improve shopping experience.
- Operated point of sale systems, managing cash and card transactions securely.
- Monitored sales floor to prevent shoplifting, reporting suspicious activities to security.
Cashier
Al's RV Service & Supply
Yuma, AZ
09.2011 - 05.2014
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed cash register and balanced drawer at end of shifts.
- Maintained cleanliness and organization of checkout area.
- Handled returns and exchanges following company policies.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
Education
Delano High School
Delano, CASome College (No Degree) - Early Childhood Care And Education
Bakersfield College
Bakersfield, CASkills
- Customer service
- Point of sale operation
- Inventory management
- Return processing
- Stock replenishment
- Effective communication
- Time management
- Adaptability to change
- Cleanliness and hygiene
- Product display
- Reliability and punctuality
- Problem solving
- Shipment processing
- Merchandising and display
- Teamwork
- Inventory and stocking
- Friendly and helpful
Languages
English
Professional
Spanish
Elementary
Timeline
Floor Person
Wally's World
06.2014 - Current
Cashier
Al's RV Service & Supply
09.2011 - 05.2014
Delano High School
Some College (No Degree) - Early Childhood Care And Education
Bakersfield College