DOLORES MARTINEZ
Jonesboro
Summary
Dynamic professional with a proven track record in patient access coordination at St Bernard’s Hospital. CHAA certified and a skilled medical translator, I excel in optimizing workflows and enhancing client satisfaction. Recognized with the Living the Mission Award for my commitment to excellence and effective communication in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
House Cleaner
Self Employed Services
Jonesboro, AR
2023 - Current
- Cleaned residential spaces using eco-friendly products to ensure safe environments.
- Organized cleaning schedules to optimize time management and client satisfaction.
- Developed customized cleaning plans based on individual client needs and preferences.
- Trained new cleaners on best practices for efficient and effective cleaning techniques.
Patient Access Coordinator
St Bernard’s Hospital
Jonesboro, AR
1999 - 2023
- Facilitated patient admissions by verifying insurance eligibility and obtaining necessary documentation.
- Scheduled patient appointments efficiently, optimizing workflow and reducing wait times.
- Managed electronic health records system to ensure accurate patient data entry and retrieval.
- Collaborated with clinical staff to streamline communication regarding patient access issues.
Secretary
UniFirst
Longview, TX
01.1999 - 10.1999
- Managed scheduling and appointment coordination for executives, enhancing office efficiency.
- Maintained accurate records and documentation using Microsoft Office Suite, ensuring data integrity.
- Assisted in preparing meeting materials and agendas, streamlining communication processes.
- Responded to inquiries via phone and email, providing timely information to clients and staff.
Education
High School Diploma -
Valley View Schools
Jonesboro, AR05.1995
Skills
CHAA CERTIFIED
CERTIFIED MEDICAL TRANSLATOR
RECEIVED THE LIVING THE MISSION AWArd
Timeline
Secretary
UniFirst
01.1999 - 10.1999
House Cleaner
Self Employed Services
2023 - Current
Patient Access Coordinator
St Bernard’s Hospital
1999 - 2023
High School Diploma -
Valley View Schools