Dolores Monrroy-Sapon
Trenton,NJ
Summary
As a first-generation student, I've an aspiration to pursue a career in healthcare as a Physician Assistant. I've witnessed many social and cultural disconnect between patients and their providers due to the language barrier that spread to many minority and immigrant communities. I'm interested into bridging the inequalities by improving communication barriers within the hispanic/latino community. The skills and experience I've gained as a Physical Therapy Aide and through volunteering I'm equipped to quickly adapt to fast pace environment, critical thinking, effective communication skills, and multi-tasking.
Overview
2
2
years of professional experience
Work History
Physical Therapy Aide
PT Max Physical Therapy And Wellness Institute
06.2023 - Current
- Facilitated communication between patients, families, and healthcare providers to ensure optimal collaboration in the rehabilitation process as a bilingual translator.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients. Along with assisted the front desk by answering phones, filing documents, and process payments.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Cashier
Bagel Street Grill
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Biology
The College of New Jersey
Trenton, NJ05.2027
Skills
- Patient Care
- Bilingual translator in English and Spanish
- Maintaining inventory
- Time Management
- Critical-Thinking
- Maintaining and cleaning equipment
Languages
Spanish
Native or Bilingual
Volunteer
Special Olympics NJ
- Assist coaches and families with our athletes events such as score keeping, escort athletes to field and stage, and etc.
- Connect with athletes at an emotional level and encouraging them into improving
Timeline
Physical Therapy Aide
PT Max Physical Therapy And Wellness Institute
06.2023 - Current
Cashier
Bagel Street Grill
06.2022 - 05.2023
Bachelor of Science - Biology
The College of New Jersey
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