Dolores Mutter - Meza
Johnson City,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet care management goals.
Overview
6
6
years of professional experience
Work History
Bilingual Care Coordinator
Project Access
12.2021 - Current
- Coordinate care for more than 150 patients working collaboratively with other departments
- Work closely with outside organizations, providers, and patients to meet medical and social needs, while eliminating barriers to service
- Continuously aid patient in learning program requirements while educating them to utilize the medical system appropriately
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Club Associate
Sam's Club
05.2020 - 12.2021
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
- Supported customer needs by providing information and answering questions about promotions.
Front End Manager & Cashier
K-VA-T Food City
03.2018 - 05.2020
- Managed front end of store, including cashier operations, bookkeeping, and security
- Learned roles of other departments to provide coverage and keep the store operational
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
70 hours with practicum Medical Interpreter training course -
Tennessee Language Center
Bachelor of Social Work -
East Tennessee State University
East Tennessee State University12.2021
Skills
- Translating documents
- Working collaboratively
- Organizational Skills
- Highly proficient in both English and the other Language
- Case Management
- Organization and Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Care Coordinator
Project Access
12.2021 - Current
Club Associate
Sam's Club
05.2020 - 12.2021
Front End Manager & Cashier
K-VA-T Food City
03.2018 - 05.2020
70 hours with practicum Medical Interpreter training course -
Tennessee Language Center
Bachelor of Social Work -
East Tennessee State University
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