Dolores Parish
Monee,IL
Summary
Proven to excel in customer service and cash management, my tenure at Casey's General Stores Inc has honed my expertise in POS system operations and team collaboration. Demonstrating a commitment to excellence, I've significantly improved customer satisfaction through effective problem-solving and interpersonal communication, ensuring reliability and efficiency in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Cashier, Customer Service.
Caseys General Stores Inc
04.2014 - 01.2023
Education
Team Building -
Prudue University
Lafayette, INDiploma - Nursing.
East High School
Auburn, NY06.1968
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Cash Management
- Order Taking
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Conflict Resolution
- Refunds and exchanges
- Issue Resolution
- Complex Problem-Solving
- Merchandise Restocking
- Cash Drawer Balancing
- POS system operations
- Payment Collection
- POS Systems
- Staff Training
- Guest inquiries
- ID Verification
- Sales expertise
- Drawer balancing
- Purchase assistance
- Promotions and Discounts Understanding
- Fraud Prevention Awareness
- Loss Prevention
- Identification checks
- Proficient in Software
- Regulatory Compliance
- Liquor regulations and compliance
- Report Preparation
- Liquor Law Compliance
- Problem-Solving
- Honest and Dependable
- Professionalism
- Reliable and Responsible
- Active Listening
- Team Collaboration
- Adaptable and Flexible
- Cooperative Attitude
- Creative Thinking
- Relationship Building
- Adaptability and Flexibility
- Basic Mathematics
- Cash Register Operations
- Team Leadership
- Customer Transactions
- Inventory Stocking
- Employee Training
- Work Task Prioritization
- Store merchandise stocking
- Microsoft Office
- Training and mentoring
- Product Scanning
- Policies and Procedures
- Interpersonal Communication
- Attention to Detail
- Retail Operations
- Return and Exchange Processing
- Reports and documents
- Refund handling
- Decision Making Aptitude
- Product Recommendations
Timeline
Cashier, Customer Service.
Caseys General Stores Inc
04.2014 - 01.2023
Team Building -
Prudue University
Diploma - Nursing.
East High School