Dolores Taffner
Monroe,NC
Summary
Professional hospitality specialist with strong background in delivering exceptional customer service and maintaining high standards. Skilled in mixology, order accuracy, and managing high-volume environments.
Focused on team collaboration and adapting to changing needs to achieve optimal results. Reliable and personable, ensuring positive guest experience.
Overview
3
3
years of professional experience
Work History
Bartender
Olive Garden
10.2023 - 01.2025
- Developed loyal clientele by consistently delivering outstanding service and engaging friendly conversation.
- Kept a clean space and followed standard restaurant procedures.
- Enhanced overall guest experience by addressing concerns and resolving issues promptly.
- Proficient in DASH computer system
Server
Longhorn Steakhouse
12.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Had thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server/Host
First Watch
04.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
GED -
Monroe High School
Skills
- Problem solving
- Multitasking efficiency
- Salesmanship
- Upselling strategies
- Communication
- Good listener
- Drink recommendations
Timeline
Bartender
Olive Garden
10.2023 - 01.2025
Server
Longhorn Steakhouse
12.2022 - 10.2023
Server/Host
First Watch
04.2022 - 11.2022
GED -
Monroe High School
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