Dolores Townsend
Atlanta,GA
Summary
Quality Control specialist with 15 years of experience in quality assurance. Experienced in leading teams to enhance product inspection methods and defect identification. Notable for attention to detail and effective management of workflows. Possesses strong work ethic and ability to quickly learn new skills, contributing to team success.
Overview
10
10
years of professional experience
Work History
Quality Control Supervisor
Austin Hands LLC
07.2018 - Current
- Trained new employees on proper use of inspection tools and techniques.
- Managed quality control team of 10 personnel.
- Performed inspections on incoming raw materials, components, and finished products.
- Documented all inspection results in the company database system.
- Prepared monthly reports on Quality Control activities for management review.
- Reviewed supplier contracts ensuring that they meet established quality requirements.
- Conducted inspections with quality control team members.
- Scheduled priorities, equipment, workstations and staff members to meet goals on time.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Quality Control Inspector
Andersen Windows Doors
07.2015 - 11.2019
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Developed corrective action plans based on findings from investigations and audits.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Trained new employees on proper use of test equipment and inspection techniques.
- Tested finished goods prior to shipment according to established protocols.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Education
Master of Arts - Business Administration And Management
Max S Hayes High School
Cleveland, OH06.1990
Skills
- Safety management and quality control
- Workforce training and development
- Customer service excellence
- Work area inspection and compliance
- Computer proficiency
- Problem-solving strategies
- Verbal and written communication skills
- Task assignment and reporting
- Team collaboration and leadership
Education and Training
other
Timeline
Quality Control Supervisor
Austin Hands LLC
07.2018 - Current
Quality Control Inspector
Andersen Windows Doors
07.2015 - 11.2019
Master of Arts - Business Administration And Management
Max S Hayes High School