DOLORES P CUEVAS
Big Sandy,Texas
Summary
Dedicated mental health professional versed in guiding groups and individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources.
Overview
16
16
years of professional experience
Work History
Behavior Coach
Optum, UnitedHealth Group
08.2022 - 05.2024
- Coached over 150 participants in English and Spanish by developing health goals and action plans.
- Maintained thorough documentation of participant interactions to ensure continuity of care and track progress effectively.
- Collaborated with participants in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk participants.
- Utilized evidence-based research to inform coaching methods that produced tangible improvements in participant overall health status.
- Utilized motivational interviewing techniques to identify participant barriers and facilitate behavior change.
- Promoted available resources and connected individuals with services.
Associate Marriage and Family Therapist
Bridge Vision Social Worker, Inc.
09.2019 - 11.2020
- Provided more than 100 hours of therapeutic services via telehealth and in person to English and Spanish speaking individuals and families referred by the Child Abuse Prevention Treatment Services program in San Bernardino County, California.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
- Participated in weekly supervision meetings in accordance with licensing standards.
- Developed personalized treatment goals for clients, regularly monitoring progress towards achievement.
- Provided parenting classes, anger management classes and domestic violence prevention classes via telehealth and in-person to court-mandated Spanish speaking clients.
- Provided crisis intervention services, addressing immediate concerns and offering resources for ongoing support.
- Assisted clients in locating resources for housing services and financial assistance.
Associate Marriage and Family Therapist Intern
A Tender Love and Care, FFA
04.2017 - 07.2017
- Under LMFT supervision, provided psychotherapy to children, individuals and families and performed psychosocial assessments with treatment plans
- Rendered over 120 hours of mental health and counseling services to individuals and children, focusing on development of healthy relationships.
- Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
- Maintained detailed case notes, ensuring accurate documentation of progress and ongoing treatment needs.
- Implemented evidence-based therapeutic approaches, such as Cognitive Behavioral Therapy, to effectively address client concerns.
Marriage and Family Therapist Trainee
Christian Counseling Service
09.2014 - 12.2015
- Under supervision, collaborated with clients in individual, family and group therapy sessions in English and Spanish.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Rendered over 200 hundred hours of mental health and counseling services to individuals and children, focusing on development of healthy relationships.
- Documented all client information including assessments, treatment plans, progress notes
- Provided crisis intervention services when necessary, successfully deescalating tense situations and connecting clients with appropriate resources.
- Facilitator for supervised court-ordered parent-child visitations.
- Completed ASQ-3 screenings in preschool setting.
- Delivered counseling services to families and couples dealing with familial issues.
- Continually updated professional knowledge by attending relevant workshops, conferences, and trainings in the field of marriage and family therapy.
Case Manager
DG Therapy Group
12.2012 - 04.2014
- Processed consumer authorizations, assessments and progress reports for speech, occupational and physical therapies
- Appointment scheduling for 135 English/Spanish office and in-home consumers.
- Generated monthly billing for speech, physical and occupational therapy services.
Program Coordinator
Clarion Speech & Language Services
10.2008 - 12.2012
- Created database of 500 elementary school students receiving speech therapy services from clinic.
- Monthly tracking of Individual Education Program speech therapy services for students in grades K-5.
- Supported timely and completed monthly and year-end billing by submitting accurate invoicing paperwork for 5 speech therapy clinic contracts.
- Compiled required documentation to keep contracts compliant with industry requirements and standards.
- Conducted frequent clinic walk-throughs to maintain safe work environment per OSHA applicable safety standards.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
Education
Master of Arts - Clinical Psychology- Marriage and Family Therapy
Azusa Pacific University
Azusa, CA12.2015
Bachelor of Science - Sociology Major/Criminal Justice Minor
Northern Michigan University
Marquette, MI05.2002
Skills
- Highly skilled with telehealth platforms
- CBT Techniques
- Solution-Focused Techniques
- Family Systems
- Parent-Child Interaction Therapy (PCIT) Trained
- Culturally Sensitive
- Interpersonal Skills
- Strong Verbal Communication
Degree
MA CLINICAL PSYCHOLOGY
References
References available upon request.
Hobbies and Interests
- Workshop presenter
- Advocate for mental health issues
Languages
Spanish
Native or Bilingual
Timeline
Behavior Coach
Optum, UnitedHealth Group
08.2022 - 05.2024
Associate Marriage and Family Therapist
Bridge Vision Social Worker, Inc.
09.2019 - 11.2020
Associate Marriage and Family Therapist Intern
A Tender Love and Care, FFA
04.2017 - 07.2017
Marriage and Family Therapist Trainee
Christian Counseling Service
09.2014 - 12.2015
Case Manager
DG Therapy Group
12.2012 - 04.2014
Program Coordinator
Clarion Speech & Language Services
10.2008 - 12.2012
Master of Arts - Clinical Psychology- Marriage and Family Therapy
Azusa Pacific University
Bachelor of Science - Sociology Major/Criminal Justice Minor
Northern Michigan University
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