Kelly Hodge Perez
Crossett,AR
Summary
Detail-oriented Professional combining Computer Science expertise with Emotional Intelligence. Resolved complex issues while enhancing consumer satisfaction through effective time management and multitasking. Adapted to new challenges under pressure, consistently meeting organizational needs and contributing to brand enhancement.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Behavior Coach
DFelt Family Fitness Center
Hamburg, AR
04.2024 - Current
- Handled crises by assessing clients' mental health needs and providing timely support, ensuring client safety and well-being.
- Conducted one-on-one coaching sessions to enhance client engagement
- Created individualized behavior plans for clients, improving their engagement and adherence to fitness programs.
- Partnered with fitness staff to integrate effective behavioral strategies, enhancing overall client experience.
- Prepared high-volume paperwork for state regulatory filing.
- Managed extensive documentation required by the state.
- Authorized and submitted paperwork for end-to-end submission.
Goomer
Petsense
Mount Pleasant, Tx
04.2023 - 07.2023
- Bathed and groomed pets using various tools and techniques.
- Communicated with pet owners to understand grooming preferences
- Maintained cleanliness and organization of grooming stations and equipment.
- Used Excel and specific software systems for budgeting classification of pet families and owners, scheduling organization, and problem-solving.
Education
Bachelor of Science - BA in Computer Science Information Technology
American InterContinental University
Schaumburg, IL 07.2021 - 11.2024
Skills
- Skills
- Mathematics
multi-tasking
Highly developed people skills
Production and Processing
Critical thinking
Professional telephone skills
Strong planning and organizational skills Management of Personnel Resources
Caregiving
Presentation Skills
Nannying
Kennel Experience
Physiology Knowledge
Front Desk
Anatomy Knowledge
Medical Records
Cashiering
Frameworks and developing tools
Inside sales
Windows
Microsoft Access
QuickBooks
CPR/AED Standard First Aid Certified Adult, Child, and Infant); Blood-borne Pathogens Certified; Infectious Disease Control - Crisis management
- Behavior modification
- Individualized planning
- Crisis intervention
Timeline
Behavior Coach
DFelt Family Fitness Center
04.2024 - Current
Goomer
Petsense
04.2023 - 07.2023
Bachelor of Science - BA in Computer Science Information Technology
American InterContinental University
07.2021 - 11.2024