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RAJESHRI JOSHI
Relocating to Washington Metropolitan Area
Summary
Detail oriented diligent compassionate social worker shifting from clinical work to administrative work in the health care industry with a passion for results driven outcome without compromising clinical care. Experience with marginalized populations in a variety of ambulatory settings with a proven track record of leadership, effective communication, and documented results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Geriatric Social Worker/Therapist
OHEL Children’s Home and Family Services
07.2023 - 05.2025
- Successfully maintained a full caseload of an average of 20 high risk older adults who were provided individual psychotherapy, ensuring superior timely and efficient services via telehealth and in person.
- Clients successfully progressed in reaching observable, measurable, and attainable goals by working on measurable short-term objectives that included social connectedness, autonomy, and skill building.
- Provided risk assessments and crisis interventions for high-risk individuals who had potential to pose a safety risk to themselves or others by creating safety risk and wellness plans to deescalate situations and ensure safety.
- Created personalized treatment plans in collaboration with clients and consultations with interdisciplinary clinical teams tailored to mental health, behavioral, and physical health needs.
- Referred clients to case management services and psychiatric treatment providers within and outside of OHEL to ensure clients are engaged in all modalities needed for wellness.
- Engaged in unstructured engagements outreaching older adults who may not seek out mental health treatment independently.
- Facilitated 2-3 weekly psychoeducation presentations regarding varying psychosocial stressors that impact a person’s mental functioning and provided concrete take home material.
- Maintained a professional rapport with clinical and administrative staff to provide delivery of ethical and professional services to clients in unison and demonstrate teamwork.
Customer Service Agent
Global Contact Services
05.2022 - 07.2023
- Made and modified transportation reservations for individuals with medical and psychiatric disabilities.
- Effectively communicated orally in a culturally sensitive manner to ensure that customers can get to their respected destinations without unnecessary stress of managing their varying disabilities without empathetic support.
- Handled high volume of nonstop calls in a remote environment with minimal supervision.
Senior Assessment Specialist
NADAP
05.2003 - 06.2021
- Conducted substance use and mental health assessments to identify clinical and behavioral health needs.
- Referred to inpatient and ambulatory health care providers that provided comprehensive evidenced based treatment approaches to address identified substance abuse, mental health, behavioral health, and medical needs.
- Provided crisis intervention to individuals economically challenged who had limited or no access to address varying substance use, medical, and mental health needs.
- Provided consultation to case managers who delivered concrete services to clients and provided psychoeducation to help them deliver services without exacerbating client’s symptomatology.
- Services were provided in person as well as by telephone in a remote setting.
- Participated in and expressed knowledgeable observations in clinical team meetings and weekly supervision to discuss how to provide evidence based clinical treatment interventions.
- Conducted community-based site visits to OASAS and OMH providers and brought information back to the company to ensure referrals made by clinical and case management staff appropriately serviced clients’ needs.
Education
Master’s - Social Work
Hunter College of the City University of New York
NY, NYBachelors - English
Hunter College of the City University of New York
NY, NY01.2000
Skills
- Crisis Intervention: De-Escalation, Problem Solving, Safety Planning, and Encouraging Self Reliance
- Advocacy: Client’s rights, Community Outreach
- Case Management: Assessment, Planning, Intervention, Evaluation, Follow Up Effective
- Communication: Oral, Written, Interpersonal
- Empathy: Demonstrated understanding of a person’s situation from their framework Cultural competence: Respected everyone’s self-efficacy in terms of their culture and subculture
- Technical Skills: Highly skilled in the use of telehealth platforms, varied clinical reporting systems, and the use of Microsoft Office software, specifically Outlook, PowerPoint, & Microsoft Word
- Multidisciplinary team collaboration
- Client documentation
- Elder care
- Attention to detail
- Compassionate
- Mental health training
Accomplishments
- Earned new certification in Ambulatory Healthcare Management & Human Resources Management Essentials from John Hopkins University.
- Earned a certificate of completion regarding Self Care as a Practitioner from ContinueED.
Certification
Licensed Masters Social Worker in NYS License # 064752, February 2002
Timeline
Geriatric Social Worker/Therapist
OHEL Children’s Home and Family Services
07.2023 - 05.2025
Customer Service Agent
Global Contact Services
05.2022 - 07.2023
Senior Assessment Specialist
NADAP
05.2003 - 06.2021
Bachelors - English
Hunter College of the City University of New York
Master’s - Social Work
Hunter College of the City University of New York
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- NASW
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementFlexible work hoursWork from home option401k matchHealthcare benefits4-day work weekPaid sick leavePaid time offPersonal development programsCompany CultureWork-life balanceQuote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Interests
Self Improvement
Languages
English
Native or Bilingual
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